We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on the destination and shipping method chosen. You can select your preferred shipping option at checkout. We partner with carriers such as UPS, FedEx, DHL and other local carriers like USPS and Australia Post etc.
Orders are typically processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak times, processing may take longer, and we will communicate any delays via email.
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24 hours for the tracking information to update. You can track your order through the carrier's website using the provided tracking number.
We ship to selected international locations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These applicable duty, taxes and fees are to be paid by the customer at checkout. If these payments are not made the applicable duty, taxes and fees must be borne by the customer. The selected international countries are ...
While we strive to meet delivery estimates, shipping times may be affected by factors beyond our control such as weather conditions or carrier delays. We are not responsible for such delays. We will notify you of any significant delays as soon as possible.
If your order is lost or arrives damaged, please contact our customer service team within 7 days of receipt. We will assist you in filing a claim with the carrier and provide a replacement if necessary. Please provide your order number and any relevant photos or documentation to expedite the process.
We currently do not ship to any and all countries other than listed as the international shipping locations in the above point #4. Additionally, some products may have specific shipping restrictions due to size, weight, or regulatory reasons. These restrictions will be noted on the product page.